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Policy Information

 

GENERAL INFORMATION:

The office for Titoki Education & Learning Limited is located at 27 Rangataua Street, Tauranga. The contact person for this workshop is Karen Tindall who can be contacted on 027 278 8050, (07) 5448702 after hours, or by email: titoki.education@gmail.com.

CANCELLATION OF PROGRAMMES:

Titoki Education & Learning Limited reserves the right to cancel any programme, which fails to reach a satisfactory level of enrolment. If so, a full refund of fees will be made. We will always endeavour to give you five days notice of any cancellations.

REFUND OF FEES/PARTICIPANT CANCELLATION:

Normally people will be ineligible to apply for a refund of fees after the enrolment closing date, which is 5 working days prior to the commencement of the programme. In circumstances where a refund is granted but catering has been ordered, a 50% deduction will be made to the course fee to cover this cost.

Applications for a refund before this date must be made in writing and should include reason(s) for withdrawal. An administration fee of 20% of the course fee will be deducted. If the course is cancelled, all refunds will be in full.

CATERING:

If the workshop you are attending is catered and you have any special dietary requirements, please let us know at least one week prior to the start date.

CAR POOLING:

Some of our workshops attract many out-of-town people and/or travel, such as the Rongoa Maori workshops. If you would like to catch a ride with someone, or have room in your vehicle for others, please let us know and we will try to connect you with others.